Run every route, scorecard and filing from one command center.
SynthaxAI unifies scheduling, dispatch, scorecard defense, fleet compliance, ACA reporting, HR and payroll. AI agents recommend, humans approve, and a dedicated virtual assistant team runs the process with you.
Built for last-mile and transport operators across the US
You know exactly where the money leaks. So do we.
Operators lose bonus tier, dispatch hours and sleep to the same handful of problems. SynthaxAI was built around them.
Uncovered routes & 5 AM call-outs
One called-out driver at launch can cost a route, a fine and your standing with the station.
Bonus lost to a bad week you saw too late
A few speeding events or DNRs quietly drop you from Fantastic to Fair, and you find out after the week closes.
DQ files & DVIC gaps found by the audit, not you
Missing medical cards, MVRs and inspection records stay invisible until an Amazon or DOT audit makes them expensive.
Payroll exceptions, disputes and re-runs
Scheduled and punched hours never quite match, exceptions pile up, and your admin spends Friday fixing spreadsheets.
Driver churn you didn't see coming
Every driver who quits costs thousands in recruiting and onboarding, and the warning signs were in the data all along.
ACA penalties hiding in your headcount
Missed offers of coverage and sloppy 1095-C codes build §4980H exposure silently, at thousands per employee per year.
The daily operating system for your delivery business
Scheduling, dispatch, scorecards, fleet, coaching, comms and payroll in one multi-station platform. Five AI agents draft operational recommendations; your team approves every sensitive action.
One screen. The whole operation.
Your day starts with today's operational picture: dispatch readiness, fleet status, incidents, disputes, compliance items and document expiries, with every section streaming live.
- Critical items counter so nothing hides in a sub-menu
- Scorecard, profitability and people tiles: projected tier, cost per route, wages and flight risk
- Daily Brief: ops summary and top risks before launch
- Multi-station and multi-entity switching built in
Coverage you can see. OT you can stop.
A week view built for dispatch reality: route coverage, OT risk, unassigned shifts and call-outs at the top, and demand vs. coverage by day underneath.
- Bulk add, copy week and templates for fast planning
- OT warnings per driver before they become payroll problems
- Publish workflow with a clear audit of what changed
- Dispatch cockpit and return-to-station checkout close the loop
Defend the tier before the week ends
A forward-looking simulator projects your weekly tier across five pillars, names the drivers dragging it down, and puts a dollar figure on the bonus at risk.
- Projected tier vs. Fantastic target, with confidence level
- Top risk drivers and metrics: speeding, distractions, DNR, CDF, Netradyne
- Feeds directly into coaching, PIPs and bonus rules
- Dispute defense with ROI tracking on every challenge
AI recommends. Humans approve.
Five operational agents draft the work: Morning Ops, Schedule Optimizer, Payroll Exception, Coaching, Vehicle Readiness and Driver Flight Risk. Recommendations land in a queue where your team approves or dismisses each one.
- Coaching drafts written for you, approved by you
- Flight-risk predictions with replacement cost attached
- Deterministic engines under the AI: same inputs, same answers
- Pending, approved, applied and dismissed states with full run history
Every inspection. Every defect. On record.
Pre-trip and post-trip DVICs are logged with vehicle status, defects and photos, so grounded vehicles stay grounded and audits find a clean trail.
- Failed-only filter to jump straight to problems
- Vehicle states: available, assigned, maintenance, out-of-service
- Vehicle Readiness agent flags at-risk and PM-due units
- Maintenance and incident history tied to each unit
Close DQ gaps before the audit finds them
Every active driver needs a complete, current DQ file. The completeness matrix shows license, medical, MVR, background, drug, I-9 and DSA status per driver, worst files first.
- Missing-docs and expiring-docs counters at a glance
- State compliance packs and predictive compliance forecast
- Document expiries (insurance, registration) tracked 30 days out
- Onboarding checklists keep new hires audit-ready from day one
Comms that live where the work lives
Station channels, DMs and templates for your team and DAs. No more one giant group text: conversations stay organized by station, searchable and on record.
- Per-station channels, group chats and direct messages
- Message templates for recurring announcements and reminders
- Photo attachments, alerts and location sharing from the field
- Native mobile app for DAs: schedule, DVIC, chat, punches
Push-to-talk for the field, on record
Voice Net gives your stations walkie-talkie style voice channels inside the platform. Hold to talk, type, attach photos, raise alerts or share location. Every transmission is transcribed, translated and logged.
- Per-station voice channels plus a tenant-wide General channel
- Live map and SOS so dispatch always knows where drivers are
- Automatic transcription and translation for multilingual teams
- Searchable, logged transmissions for incident review and disputes
One platform runs the whole operation
Here are the highlights. Expand to browse all 28 modules by area, and click any screen to zoom in.
See DSP Synthax running on scenarios that look like your operation
A 30-minute walkthrough with a specialist. No slideware, no obligation.
ACA compliance that files itself and shows the penalty math
The full ACA lifecycle: eligibility, affordability safe harbors, 1094-C/1095-C generation, IRS AIR e-filing and state mandates, with penalty exposure quantified in dollars, not guesses.
Your compliance posture, live
Offer rate against the 95% threshold, estimated penalty exposure, at-risk employees and data completeness, plus a filing readiness checklist that walks you to the finish line.
- Compliance alerts with dollar-quantified exposure
- Built-in IRS quick reference: deadlines, safe harbors, penalty rates
- Missing-field detection before it becomes a filing error
- Federal deadline tracking with filing command center
Penalty exposure, split the way the IRS splits it
§4980H(a) and §4980H(b) exposure calculated separately, monthly breakdowns, top risk drivers and an interactive premium affordability simulator to model fixes before you commit.
- Free-rider subsidy trigger logic and annualized monthly risk
- Monthly exposure and offer-rate trend charts
- Simulate a premium change and see the pass rate move
- Clear "estimates, not legal advice" guardrails baked into the UI
Affordability, employee by employee, month by month
Every full-time employee validated against W-2, Rate-of-Pay and Federal Poverty Line safe harbors. Green months pass §4980H(b), red months show exactly where exposure lives.
- W-2, Rate-of-Pay, FPL and ICHRA affordability supported
- Monthly and look-back measurement methods
- Pass-rate KPIs per month for quick executive review
- Rehire rules (13/26-week parity) and COBRA-aware months
Find coverage gaps before the IRS does
A month-by-month offer-of-coverage matrix for every full-time employee, so 95% offer compliance stops being a year-end surprise.
- Coverage gaps (FT) counted and named
- ALE determination across controlled groups with FTE math
- Seasonal worker exceptions (≤120 days) applied automatically
- 8 data types imported via a guided wizard: HRIS, payroll, benefits, W-2 and more
From codes to e-file, without a consultant
Line 14 and Line 16 codes generated per employee per month, real-time 1095-C and 1094-C previews, and native IRS AIR XML filing: Original, Correction and Replacement.
- Validation with errors and warnings before you transmit
- State mandates: CA, NJ, MA, RI, VT and DC filings
- E-consent tracking and bulk employee distribution with audit trail
- Corrections, voids and reissues in dedicated workflows
The full ACA lifecycle, covered
From FTE math to at-risk employees to distribution audit trails.
Software alone doesn't run a station. People do.
SynthaxAI puts domain experts on your side, so the platform is configured right and the process actually runs.
HR & Payroll expert team
Specialists who live in DSP and transport payroll every day, handling the compliance-heavy work most operators shouldn't be doing alone.
- Payroll processing, exception resolution and dispute support
- State-by-state overtime, break and PTO rule configuration
- Benefits administration and ACA filing support end-to-end
- HR policy, documentation and audit preparation
Virtual Assistant team for operations
A trained VA team that works inside DSP Synthax on your behalf, running the daily operational process so your owners and BOMs stay focused on the business.
- Daily ops: schedule upkeep, call-out coverage, dispatch prep
- Hiring & onboarding: sourcing coordination, DQ file assembly, day-one readiness
- Scorecard monitoring, coaching follow-through and dispute filing
- Document chasing: expirations, DVIC follow-ups, compliance packets
The same category of platform. Roughly 40% less.
About 40% below typical quotes for comparable platforms, with ACA compliance and a human services layer available on top. Bring your current invoice to the demo and we'll show the math side by side.
DSP Synthax Core
- Command Center, scheduling & dispatch cockpit
- DVIC, DQ files & document expiries
- Scorecards & weekly analytics
- Team chat + native DA mobile app
- Standard payroll integration
DSP Synthax Growth
- Everything in Core
- All 5 AI agents + Scorecard Defense simulator
- Bonus rules, PIPs, coaching & training LMS
- Voice Net PTT, retention & flight-risk
- Financial command center & dispute ROI
Synthax Complete
- Everything in Growth
- ACA Synthax: engines, e-filing & state mandates
- Dedicated HR & payroll expert team
- Virtual Assistant team for daily ops, hiring & onboarding
- Priority support & quarterly business reviews
ACA Synthax is also available standalone with per-form pricing for brokers and CPAs. No long-term lock-in, and migration from your current platform is free on annual plans.
Built like enterprise software. Priced like it respects your margin.
Trust isn't a testimonial widget. It's architecture. Here's what's under the hood of both products.
PII encrypted at rest
AES-256-GCM encryption for SSNs, DOBs and MFA secrets, with pluggable key management (AWS KMS, Vault and more).
MFA enforced, sessions controlled
TOTP + email OTP multi-factor authentication, password policies, 15-minute idle timeouts and session controls.
Granular RBAC
Roles from Viewer and Payroll Manager to HR Admin, CFO and Consultant, with strict cross-tenant isolation between entities.
Everything audited
A canonical audit trail tracks full change history: schedules, filings, AI recommendations and every approval.
AI with a human seatbelt
AI agents draft; humans approve sensitive actions: coaching, payroll, flight-risk. Deterministic engines make results repeatable.
Data you can take with you
GDPR-style erasure workflows, soft-delete retention safety, exports and open integrations. Your data stays yours.
Know your numbers before they cost you
Short, practical reads from our HR, payroll and compliance team. It's the same guidance we give clients.
The two ACA penalties every fleet owner should be able to explain
§4980H(a) hits when you don't offer coverage to 95% of full-timers; §4980H(b) hits when coverage isn't affordable. One usually dwarfs the other. Here's how to know which one you're exposed to.
Walk through your penalty math at a free audit →Why your scorecard drops on Thursdays (and what to do by Tuesday)
Most tier drops trace back to 2-3 drivers and 1-2 metrics. Catching speeding and DNR trends mid-week, instead of at the weekly report, is the difference between Fair and Fantastic.
See the mid-week catch in a live walkthrough →The 8 documents auditors ask for first in a DQ file review
License, medical, MVR, background, drug screen, I-9, DSA and inspection history. If any driver's file is under 100%, you want to be the one who finds it, not the auditor.
Get your DQ files reviewed at a free audit →See your fleet inside SynthaxAI, with your numbers
30 minutes with a specialist. No slideware, just a working walkthrough scoped to your stations, your scorecard and your compliance posture.
- 1We map your current stack and where the leaks are: routes, scorecards, DQ files, payroll, ACA.
- 2You see DSP Synthax and ACA Synthax live, on scenarios that look like your operation.
- 3You leave with a side-by-side price comparison vs. your current tools, typically around 40% lower.
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